Prescriptions

You will be able to order your prescription in the following ways:

• Written - Post or bring your written request to either Bakewell Medical Centre or Tideswell Surgery
• In Person - Call into either surgery to order
• Online Services for people who collect their medication from Bakewell or Tideswell surgery - Order via the NHS app if you collect your medication from either Bakewell or Tideswell Surgery. https://www.nhs.uk/nhs-app/
• Online Sevices for people who collect from a pharmacy - www.derbyshiremol.nhs.uk patients who collect from a pharmacy can also call 01246 588860, please note there is often large waiting times for calls, please use online services where possible. 

We do not take prescription requests over the telephone unless there has been prior agreement, this is for safety reasons.

We recommend ordering your medication through the NHS App.  This app does not require you to contact the practice. They can be used on a smartphone, tablet or desktop computer. If you do have any difficulty the practice staff can help you set this up. 

We would encourage you to order online. Your prescription can be sent directly to a pharmacy of your choice, making the process simpler for you. 

When ordering repeat prescriptions please ensure that you only ask for precisely what you need - In North Derbyshire alone, over £1 million of drugs are wasted each year.

If you’re on repeat medication, you’ll be asked to speak with a GP, Pharmacist, Pharmacy Technician, or Practice Nurse at least once a year to review your regular medications. You will be notified when your medication review is due.

Before your review, you may need to have blood tests, blood pressure checks, or other annual assessments. This ensures the clinician has all the necessary information to determine if your prescribed medicines are still the most suitable for you.

Sometimes medication may be refused for safety reasons. If ongoing monitoring is required but the necessary tests have not been completed, it may not be safe to continue prescribing your medication.

Please make sure to book all required reviews and tests in plenty of time before requesting repeat prescriptions to avoid any interruptions.

Some tests may be done in hospital, and we don’t always receive the results automatically. There may be times when we need to request repeats or ask you to provide copies of your hospital results to ensure it is safe to continue prescribing your medication.

We are a dispensing practice and are able to provide this service for people who live more than one mile from a pharmacy.

This does not, however, prevent you from using a chemist, but provides the added facility of using the surgery dispensary. If you wish, prescriptions can be sent direct to any pharmacy of your choice.

If you feel that dossette boxes are helpful for yourself or a family member please contact us to see if this can be arranged.  Dossette boxes are made weekly in most instances, due to stability of medications.

Collections

Medication for dispensing patients can be collected from the surgery during the below hours:

• Bakewell Collection times are currently 9.00am - 5.00pm.
• Tideswell Collection times are currently 8.30am - 6.00pm.

Prescriptions can be sent directly to the pharmacy. 

Please be aware that 72 hours' notice is required for us to process prescriptions. This time does not include bank holidays or weekends. If your medication review date has lapsed, processing time may be significantly longer.

We offer the facility to pay by debit card, there is no additional charge for payment of NHS prescriptions.

If you’re a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

Click the online services image for more information.

The above companies are not connected to us or our doctors in any way. They are simply private companies providing a prescription delivery service. 

You may have received a letter containing our name or an NHS logo delivered to your address offering you free medication delivery, again they are not connected to us and you do not have to use them.

We will continue to provide you with the prescription service as we always have and very much appreciate your loyalty.